Privacy policy - Bellusi
PRIVACY POLICY – BELLUSI
Last updated: 21/06/2019
1. Who are We?
Bellusi respects your privacy and processes your personal data in accordance with applicable data protection laws.
For questions regarding your personal data, please contact us at [email protected].
Bellusi is responsible for the processing of your personal data as described in this Privacy Policy.
Data Controller
Data Controller: Bellusi
Contact: [email protected]
Website: www.bellusi.be
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us using the details above.
2. What Personal Data Do We Collect?
Depending on your interaction with our webshop, we may collect and process the following personal data:
- First and last name
- Billing address
- Delivery address
- Email address
- Telephone number
- Company name (if applicable)
- VAT number (if applicable)
- Order and purchase history
- Payment-related information
- IP address
- Browser and device information
- Website usage information
- Communications sent via email, contact forms or social media
3. Why Do We Process Your Personal Data?
Order Processing
To process, manage and deliver your orders and purchases.
Legal basis: Performance of a contract.
Customer Service
To answer questions, process complaints, handle returns, warranty requests and provide support.
Legal basis: Performance of a contract and legitimate interest.
Legal and Administrative Obligations
To comply with tax, accounting and other legal obligations.
Legal basis: Legal obligation.
Marketing and Newsletters
To send newsletters, promotions and commercial communications where you have given consent or where permitted by applicable law.
Legal basis: Consent or legitimate interest where applicable.
You may unsubscribe at any time.
Website Improvement and Security
To improve the functionality, security and performance of our website and services.
Legal basis: Legitimate interest and consent where required.
4. How Long Do We Retain Your Data?
Personal data is not retained longer than necessary for the purposes for which it was collected.
Typical retention periods include:
- Orders and invoices: up to 10 years
- Customer service communications: up to 5 years
- Marketing subscriptions: until consent is withdrawn
- Website analytics data: according to applicable cookie retention periods
Where legally required, certain data may be retained for longer periods.
5. Sharing Personal Data
We may share personal data with trusted third parties where necessary for:
- Processing payments
- Hosting and maintaining our website
- Managing and operating our webshop
- Delivering orders
- Providing IT support and security services
- Accounting and administrative services
- Compliance with legal obligations
These parties process personal data only on our behalf and in accordance with applicable data protection laws.
We do not sell, rent or commercially distribute personal data to third parties.
Personal data may be disclosed where required by law, court order or governmental authority.
6. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with applicable data protection legislation.
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
Requests can be sent to:
We may ask for proof of identity before processing your request.
8. Cookies
Our website uses cookies and similar technologies to ensure proper operation, improve user experience and analyze website usage.
We may use:
Essential Cookies
Necessary for the functioning of the webshop and website.
Analytical Cookies
Used to measure and improve website performance.
Functional Cookies
Used to remember user preferences and settings.
Marketing Cookies
Used only where applicable and subject to consent requirements.
Where legally required, cookies are only placed after obtaining your consent.
You can manage cookie settings through your browser or cookie preferences panel.
9. Security
We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
Such measures may include:
- Secure website connections (SSL encryption)
- Access control procedures
- Secure storage systems
- Regular software updates
- Security monitoring and protection measures
Although we take reasonable precautions, no method of transmission or storage is completely secure.
10. Complaints
If you have concerns about the processing of your personal data, please contact us first so that we can attempt to resolve the issue.
You also have the right to lodge a complaint with the competent supervisory authority:
Data Protection Authority
11. Changes to this Privacy Policy
Bellusi reserves the right to modify this Privacy Policy at any time.
The most recent version will always be published on our website.
We recommend reviewing this Privacy Policy regularly to stay informed of any changes.
Continued use of our website after changes have been published constitutes acceptance of the updated Privacy Policy.
COOKIE POLICY
Last updated: [insert date]
1. Introduction
This Cookie Policy explains how Bellusi uses cookies and similar technologies on www.bellusi.be.
By using our website, you may be asked to consent to the use of certain cookies in accordance with applicable data protection and electronic communications legislation.
This Cookie Policy should be read together with our Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet or smartphone) when you visit a website.
Cookies help websites function properly, improve user experience and provide information about website usage.
Cookies cannot access other information stored on your device.
3. Who Is Responsible?
Bellusi is responsible for the use of cookies on this website.
For questions regarding this Cookie Policy, please contact:
Email: [email protected]
Website: www.bellusi.be
4. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of the website and webshop.
They enable functions such as:
- Shopping cart functionality
- Secure checkout
- Login and account management
- Website security
- Fraud prevention
These cookies do not require prior consent.
Functional Cookies
These cookies remember your preferences and choices to improve your browsing experience.
Examples include:
- Language preferences
- Region selection
- User settings
These cookies may require consent depending on their functionality.
Analytical Cookies
These cookies help us understand how visitors use our website.
Information collected may include:
- Number of visitors
- Pages visited
- Time spent on pages
- Website performance
Analytical cookies help us improve the website and customer experience.
Where required by law, these cookies are only placed after consent has been obtained.
Marketing and Advertising Cookies
These cookies may be used to:
- Measure the effectiveness of advertising campaigns
- Show relevant advertisements
- Prevent repeated display of the same advertisements
- Analyze marketing performance
These cookies are only placed after obtaining your consent.
5. Legal Basis
Strictly necessary cookies are processed based on our legitimate interest in providing a secure and functional website.
All non-essential cookies are only placed after obtaining your consent through our cookie banner or cookie preferences tool.
You may withdraw your consent at any time.
6. Managing Cookies
When you first visit our website, you will be presented with a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
You can modify your preferences at any time through your browser settings or through any cookie management tool available on the website.
Please note that disabling certain cookies may affect the functionality of the website.
7. Retention Period
Cookies are stored for different periods depending on their purpose.
Some cookies are automatically deleted when you close your browser, while others remain on your device for a longer period.
We do not retain cookie-related information longer than necessary for the purposes for which it was collected.
8. Third-Party Cookies
Our website may use services provided by third parties that place cookies on your device.
These third parties may collect information regarding your use of the website in accordance with their own privacy policies.
Where legally required, such cookies will only be placed after your consent has been obtained.
9. Your Rights
Under applicable data protection legislation, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of personal data
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
For more information regarding your rights, please consult our Privacy Policy.
10. Changes to this Cookie Policy
Bellusi reserves the right to modify this Cookie Policy at any time.
The most recent version will always be available on our website.
We recommend reviewing this Cookie Policy regularly to stay informed of any updates.
Continued use of the website after changes have been published constitutes acceptance of the updated Cookie Policy.